Privacy Policy
Effective: 06/01/2025
Callidus Billing, Inc. (“we,” “our,” or “us”) is deeply committed to maintaining the privacy and confidentiality of the information entrusted to us. This Privacy Policy outlines how we collect, use, store, and protect your data, including Protected Health Information (PHI), in compliance with the Health Insurance Portability and Accountability Act (HIPAA), applicable federal and state laws, and industry standards.
Information We Collect
Callidus Billing collects personal information you provide directly when submitting lead forms or contacting us, such as your name, email address, and phone number. In the course of providing medical billing services, we also handle Protected Health Information (PHI) in strict accordance with applicable laws. Additionally, we collect limited data through cookies and website analytics solely to enhance user experience.
Use of Information
Your information is used exclusively to provide and improve our medical billing services, respond to your inquiries, comply with legal obligations, and optimize our website functionality. PHI is managed with the highest standards of confidentiality and security, consistent with regulatory requirements.
HIPAA Compliance
As a provider of healthcare billing services, we strictly adhere to HIPAA guidelines. We maintain administrative, physical, and technical safeguards to protect the confidentiality, integrity, and security of PHI. We enter into Business Associate Agreements (BAAs) with covered entities and vendors who handle PHI on our behalf to ensure HIPAA compliance across the board.
Disclosure of Information
We do not sell, rent, or trade your personal information or PHI. Disclosure is limited to trusted business partners and service providers who support our operations and are bound by confidentiality agreements and compliance obligations consistent with HIPAA standards.
Data Security
We employ industry-leading security protocols, including encryption, firewalls, and secure data storage, to protect your information against unauthorized access, loss, or alteration. Our security measures are continually evaluated and updated to maintain the highest level of protection.
Your Rights and Choices
You have the right to access, correct, or request deletion of your personal data. You may also opt out of receiving marketing communications at any time by contacting us at info@callidusbilling.com. We are committed to responding promptly to all such requests.
Cookies and Tracking Technologies
Our website uses essential cookies and analytics tools to improve functionality and user experience. You have control over cookie preferences through your browser settings.
Children’s Privacy
Our services are not intended for children under 13, and we do not knowingly collect personal information from minors. If we discover such data has been collected, we will delete it immediately.
Policy Updates
We reserve the right to update this Privacy Policy as necessary to reflect changes in legal requirements or our practices. The most current version, along with the effective date, will always be available on our website.
Contact Information
For any questions or concerns regarding this Privacy Policy or the handling of your information, please contact us at:
info@callidusbilling.comCallidus Billing